ABCs Lateline: In-home care recipients complain packages are being fleeced by Not For Profit providers charging high fees
Last Tuesday nights Lateline brought to the surface the subject many people dont want to talk about the administrative cost of home care as revealed under Consumer Directed Care. The program gave the example of John with early onset dementi...
Last Tuesday nights Lateline brought to the surface the subject many people dont want to talk about the administrative cost of home care as revealed under Consumer Directed Care.
The program gave the example of John with early onset dementia and a home care package worth $29,640 of which $14,560 was grabbed in administration fees (49%). Margaret, with an auto immune disorder has a $31,000 package and 44% is consumed in fees, including $6,500 in case management.
A case manager pointed out that they billed $80 an hour for case management compared to $40 for a showering, and queried the relative value.
The TV program highlighted the conflict of high fees and the purported mission of Not For Profits operators.
Our comment: this issue will not go away.
