NSW: Bupa suffers its fifth NSW sanction – recruitment team to be appointed to Berry facility

The Illawarra Mercury is reporting the South Coast facility will not be able to accept new residents for the next six months after being sanction by the Department of Health for unknown compliance issues. A Bupa spokesperson told the paper the company was working with the Department to address the issues, appointing independent advisers and committing to creating a new recruitment team to increase staff at the facility. The provider has also appointed former Health Services Commissioner of Victoria Beth Wilson to advocate for the facility’s residents and families. “Ms Wilson has been talking with residents and families across a number of our homes to consider how to improve our focus on what matters to residents, and their families. Ms Wilson will be attending the Berry care home in the coming weeks,” the spokesperson said. The locally highly regarded home is the fifth Bupa facility in NSW to be sanctioned this year.