Retirement operators beware make your residents aware of scams
Energy retailer Simply Energy has been hit with $60,000 in penalties for switching residents at a nursing home and retirement village to new contracts without their consent. The Australian Energy Regulator alleged on three separate occasions...
Energy retailer Simply Energy has been hit with $60,000 in penalties for switching residents at a nursing home and retirement village to new contracts without their consent.
The Australian Energy Regulator alleged on three separate occasions customers who received Simply Energy telemarketing calls either didnt understand the nature and the purpose of the call, or didnt have the capacity to provide the proper consent.
Its the second time the company been fined for failing to gain informed consent in recent years in 2015, they paid out $80,000 in penalties over 2014 breaches.
